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How Should You Coach Your Employees to Avoid Phishing Attacks?

Protecting Your Organization from Phishing Attacks

Phishing attacks are stealthy ways to try and steal important data from your employees – and, ultimately, your organization.

Phishing attacks have been around for a while now and can strike anyone at any time. However, reports and studies have shown that phishing attacks tend to peak every year around the holiday season, which just so happens to be the time when cyberattacks are at their highest levels. As global businesses and organizations continue to operate in a remote work setup, coaching your employees on avoiding cyberattacks is more important than ever before. Learning to detect phishing attacks is a skill that can save your organization from being targeted for a cyberattack. So how should you coach your employees? Here are some skills and strategies to employ.

Identifying Phishing Messages vs. Real Messages

Phishing attacks have become more sophisticated as time has gone on, which makes it more difficult for users to detect them. However, there are certain signs which you and your employees should be on the lookout for that may indicate a potentially fraudulent email.

  • Asking for Credentials: Most companies offering services, such as those in the financial sector, healthcare, and tech, make it standard operating procedure to never ask for user credentials in an email. Coach your employees to be vigilant of these kinds of emails, especially if they didn’t prompt a password reset in the first place.
  • Unknown Attachments: Email security services will typically automatically send messages with unknown attachments straight to spam folders or flag them in the inbox in some other way. However, some messages do filter through and these need to be recognized as fraudulent immediately.
  • Typos/Misspellings: A classic sign of a phishing email, poor grammatical constructions and typos point to a fraudulent email.

Safeguarding Credentials

The main objective of phishing attacks is to gain user credentials which the thieves can then use to access organization resources and data. This in turn makes phishing one of the top causes of insider threat incidents in organizations today. So, it is imperative to set up robust programs designed to safeguard your users’ credentials as much as possible. Password management is key here – ensure regular password changes and impose stringent security standards for these passwords. Encourage or mandate the use of supplementary security features such as two-factor authentication and password management software.

Learn More Advanced Tips and Strategies to Manage Insider Risk at ITMG’s Advanced Solutions Seminar

ITMG’s upcoming Advanced Solutions Seminar is designed to teach cybersecurity professionals how to achieve organizational security with our proven model to manage insider risk, the RiskTKO model. Reserve your spot today by visiting our training page here!

Contact ITMG to Assess Your Current Capabilities and Develop Strategies and Protocols Designed to Help Your Company Mitigate Your Insider Risk

ITMG is an industry leader in helping organizations throughout the United States strengthen their insider risk management programs and secure sensitive data and intellectual property. Our team of bona fide experts has the real-world experience necessary to plan out and create holistic security solutions tailored to the special needs and risks in your industry. Contact ITMG today to learn more about how we can help! You can also visit our FacebookTwitter, and LinkedIn pages for more updates and insights into the world of insider risk management.

This entry was posted on Friday, November 6th, 2020 at 9:41 am. Both comments and pings are currently closed.